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Why does it Say my Printer is not Connected to Mac?

How to Fix Printer Connection Issue on Mac

If you are facing trouble in printing documents from your Mac computer using a printer, your problem may be somewhere between the two ends of the printing process, from your system set up to your connection and on to the copier or printer itself. If you are getting an error message saying the printer is not connected mac, you are required to contact the support team to get an immediate resolution.

How to fix the printer connection issues with your Mac computer?

Printers work great with the Mac computers once successfully installed. But if you get a message like “the printer is not connected”, then the issue is serious and you need to fix it to start printing again.

1. On or Off

In case you have a connection problem with the printer, check whether the printer is in “On” mode or “Off” mode. If the printer is “On” and you are facing a problem, then the problem might be with other things like connecting cable, toner compatibility, out of paper, or paper jam, etc.

2. Connections

Check the connecting cables between the printer and your mac to make sure everything is connected properly. If there is a cable problem, replace the cable with a new one and try printing. But in case the printer again says the printer is not connected then the problem is with another part. Contact the support team to fix the issue instantly.

3. Drivers

A recent OS update or software update might result in connection issues in printers. Updating a printer driver might give compatibility issues and hence the connection issue. Thus if you have updated your Mac OS or the printer driver, then try uninstalling the updates.

Printer drivers and software control prints, and an error in either can cause distorted output. Installing drivers for the wrong printer model or for the incorrect version of the operating system may also cause this problem. Visit the printer manufacturer’s website and download the latest version of your printer model. If you already have the latest version installed, try reinstalling it anyway as it will replace any corrupted files.

Printer not Connected Mac

Fetch Best Assistance to Fix the Issue of Printer Not Connecting on Mac

The users may fix the issue of the Printer not connecting on Mac by applying the ways mentioned below. The users may get in touch with the technical experts to solve the issues.

Step 1: Making Sure that the Printer is Ready:

The users need to make sure that the printer is not offline and it is ready to receive a print job. Ways to make the printer ready are mentioned here:

  • Pressing the Power Button: If the printer is off or in sleep mode, users need to press the power button so that the printer can be turned on.
  • Paper in the Paper Tray: The users need to make sure that the printer has been paper-loaded into the input tray.
  • Ink in the Cartridges: Correct ink and toner cartridges have been installed. There should be no errors or blinking lights on the printer control panel.
  • Restarting the Printer: The users need to restart the printers and then wait until the printer is ready to print.

Step 2: Resetting the Printing System:

The users need to reset the printing system by applying the ways mentioned here. The experts can be contacted at any time if some issue arises.

  • The users need to choose the Apple menu.
  • Then, the user needs to click on System Preferences.
  • In the system preferences, the user needs to click on the Printers & Scanners option.
  • While holding down the Control key on the keyboard, the users need to click anywhere in the list of devices.
  • Finally, the user needs to choose the “Reset printing system” from the menu that appears so as to reset the printer.

Step 3: Troubleshooting the Printer Connection:

The users need to troubleshoot connection issues with network or USB-connected printers by applying these ways so as to fix the problem in which the printer is not connected Mac.

  • Troubleshooting the Wi-Fi Printer Connection.
  • Solving USB Printer Connection.
  • Fixing the issue of Wired Network Printer Connection.

The ways listed above will help in resolving the issue of the printer not connected to Mac.

Author Printer Support PlusPosted on July 24, 2018June 2, 2021Categories Blogs

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Robert Bialas
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Robert Bialas

My Canon 3600 printer had a paper jam which I corrected but now it will not print and I am receiving a message that “the printer is not connected to the Mac.

Vote Up4Vote Down  Reply
January 20, 2019 7:20 pm
zennifer
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zennifer

I also have the same issue as Robert Bialas, who received a message like “printer not connected to my MAC”. What should I do?

Vote Up5Vote Down  Reply
March 18, 2019 11:30 am
trackback
Why is my Mac Saying my Printer is not Connected – Get Help for Printer Issues by Printer Support Plus

[…] to try to connect the printer again to your Mac and check whether it works or not. If the issue Printer not Connected Mac appears then you should follow the given […]

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April 1, 2019 1:53 pm
Robert Young
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Robert Young

Why is my printer not connecting to Mac? Because i am trying again and again but it is not able to connect with us

Vote Up4Vote Down  Reply
April 15, 2019 1:22 pm
Printer Support Plus
Author
Printer Support Plus

Know More About Why is my Printer not Connecting to Mac Are you trying to print important documents with a printer on your Mac? But suddenly it is showing some unexpected error related to connectivity? Then you can’t print anything until you would not fix this problem on Mac. There could lot of reason s behind the printer not connecting to Mac and it doesn’t mean you cannot fix this problem. In this article, you will be learned about the steps by step instructions to fix this problem. Here Are The Simple Steps To Fix Printer Not Connecting On Mac:… Read more »

Vote Up1Vote Down  Reply
April 15, 2019 1:38 pm
Todd
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Todd

I have a canon wireless printer, which was working before I had a power outage. Now, my Mac says “The printer is not connected”. I have checked and the printer is on and the wireless status is “good”

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March 31, 2020 6:45 am
sharon sisco
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sharon sisco

my Epson printer says it is not connected to my Apple iMac.

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May 22, 2020 1:25 am
Pam
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Pam

I have the same issue

Vote Up1Vote Down  Reply
June 16, 2020 6:30 pm
Charles
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Charles

My name is Charles and my question is How do I connect my Brother printer to my Mac wirelessly?

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May 22, 2020 1:59 am
Karthi Keyan
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Karthi Keyan

Cant able to connect my printer to MAC

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July 18, 2020 9:16 am
Miriam Karp
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Miriam Karp

Resetting the printer in Preferences solved the connection problem I was having with my Macbook Pro that was driving my crazy. Thank you so much!

Vote Up1Vote Down  Reply
September 2, 2020 9:36 pm
Elisa
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Elisa

Solved the “printer not located” on Mac…thank you!

Vote Up-1Vote Down  Reply
September 17, 2020 8:55 am
Gwen Flete
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Gwen Flete

I recently bought a Mac laptop & seems it’s not working, the USB port is smaller. Can you help me connect wirelessly?

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October 13, 2020 9:47 pm
Connie
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Connie

I have done all of this and my printer still will not print. I have reinstalled it, unplugged and replugged all the cords, turned it on and off and nothing is working. The power button is on but there is a red light underneath it.

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December 29, 2020 4:06 am
Barbara Whitley
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Barbara Whitley

When resetting the printer system, they want a password and I don’t remember a password so what then.

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January 2, 2021 4:08 pm
Toni
Guest
Toni

I’ve tried all the above. Even purchased a new router. Epson told me to call Apple. Apple couldn’t fix it. My OS is 11.2.2. Using Epson WF 3740. After turning my printer off then off, it will be recognized with AirPrint. The next time I print, Epson cannot find the printer.

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March 8, 2021 4:12 pm
Suz
Guest
Suz

I followed your directions for resetting the printer and it worked. Thanks so much!

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March 15, 2021 1:31 pm
Carole
Guest
Carole

Resetting the printer system on my Mac solved the problem. Thank you so much!!!

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October 28, 2021 7:08 pm
Valentina Everly
Guest
Valentina Everly

Help please how can I get my printer to reconnect?

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January 6, 2022 3:27 am
trackback
How do I Reconnect my Wireless Printer to my Mac? – Get Help with Printer Support Plus

[…] you have tried everything still interrogating why does it keep saying printer not connected to your Mac device. In that case, you should appropriately discuss the issue to get the solution at […]

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January 22, 2022 1:26 am

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