Why does it Say my Printer is not Connected Mac?

Why does it Say my Printer is not Connected to Mac?

How to Fix Printer Connection Issue on Mac

If you are facing trouble in printing documents from your Mac computer using a printer, your problem may be somewhere between the two ends of the printing process, from your system set up to your connection and on to the copier or printer itself. If you are getting an error message saying the printer is not connected mac, you are required to contact the support team to get an immediate resolution.

How to fix the printer connection issues with your Mac computer?

Printers work great with Mac computers once successfully installed. But if you get a message like “the printer is not connected”, then the issue is serious and you need to fix it to start printing again.

1. On or Off

In case you have a connection problem with the printer, check whether the printer is in “On” mode or “Off” mode. If the printer is “On” and you are facing a problem, then the problem might be with other things like connecting cable, toner compatibility, out of paper, or paper jam, etc.

2. Connections

Check the connecting cables between the printer and your mac to make sure everything is connected properly. If there is a cable problem, replace the cable with a new one and try printing. But in case the printer again says the printer is not connected then the problem is with another part. Contact the support team to fix the issue instantly.

3. Drivers

A recent OS update or software update might result in connection issues in printers. Updating a printer driver might give compatibility issues and hence the connection issue. Thus if you have updated your Mac OS or the printer driver, then try uninstalling the updates.

Printer drivers and software control prints, and an error in either can cause distorted output. Installing drivers for the wrong printer model or for the incorrect version of the operating system may also cause this problem. Visit the printer manufacturer’s website and download the latest version of your printer model. If you already have the latest version installed, try reinstalling it anyway as it will replace any corrupted files.

Printer not Connected Mac

Fetch Best Assistance to Fix the Issue of Printer Not Connecting on Mac

The users may fix the issue of the Printer not connecting on Mac by applying the ways mentioned below. The users may get in touch with technical experts to solve the issues.

Step 1: Making Sure that the Printer is Ready:

The users need to make sure that the printer is not offline and it is ready to receive a print job. Ways to make the printer ready are mentioned here:

  • Pressing the Power Button: If the printer is off or in sleep mode, users need to press the power button so that the printer can be turned on.
  • Paper in the Paper Tray: The users need to make sure that the printer has been paper-loaded into the input tray.
  • Ink in the Cartridges: Correct ink and toner cartridges have been installed. There should be no errors or blinking lights on the printer control panel.
  • Restarting the Printer: The users need to restart the printers and then wait until the printer is ready to print.

Step 2: Resetting the Printing System:

The users need to reset the printing system by applying the ways mentioned here. The experts can be contacted at any time if some issue arises.

  • The users need to choose the Apple menu.
  • Then, the user needs to click on System Preferences.
  • In the system preferences, the user needs to click on the Printers & Scanners option.
  • While holding down the Control key on the keyboard, the users need to click anywhere in the list of devices.
  • Finally, the user needs to choose the “Reset printing system” from the menu that appears so as to reset the printer.

Step 3: Troubleshooting the Printer Connection:

The users need to troubleshoot connection issues with network or USB-connected printers by applying these ways so as to fix the problem in which the printer is not connected Mac.

  • Troubleshooting the Wi-Fi Printer Connection.
  • Solving USB Printer Connection.
  • Fixing the issue of the Wired Network Printer Connection.

The ways listed above will help in resolving the issue of the printer not connected to the Mac.

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  1. Avatar
    Robert Bialas 2019-01-20 19:20:00
    My Canon 3600 printer had a paper jam which I corrected but now it will not print and I am receiving a message that "the printer is not connected to the Mac.

    Reply to Robert Bialas

  2. Avatar
    zennifer 2019-03-18 11:30:00
    I also have the same issue as Robert Bialas, who received a message like "printer not connected to my MAC". What should I do?

    Reply to zennifer

  3. Avatar
    Why is my Mac Saying my Printer is not Connected – Get Help for Printer Issues by Printer Support Plus 2019-04-01 13:53:00
    […] to try to connect the printer again to your Mac and check whether it works or not. If the issue Printer not Connected Mac appears then you should follow the given […]

    Reply to Why is my Mac Saying my Printer is not Connected – Get Help for Printer Issues by Printer Support Plus

  4. Avatar
    Robert Young 2019-04-15 13:22:00
    Why is my printer not connecting to Mac? Because i am trying again and again but it is not able to connect with us

    Reply to Robert Young

  5. Avatar
    Support 2019-04-15 13:38:00
    Know More About Why is my Printer not Connecting to Mac

    Are you trying to print important documents with a printer on your Mac? But suddenly it is showing some unexpected error related to connectivity? Then you can't print anything until you would not fix this problem on Mac. There could lot of reason s behind the printer not connecting to Mac and it doesn't mean you cannot fix this problem. In this article, you will be learned about the steps by step instructions to fix this problem.

    Here Are The Simple Steps To Fix Printer Not Connecting On Mac:

    1# Check Network Connection

    First of all, make sure that there is proper network connectivity between your printer and Mac because if there is any problem with the connectivity, then you have to resolve it for accessing the multiple printing features of printer on Mac.

    2# Update Printer Driver

    Drivers are one of the most important things need to run a printer. To ensure that your drivers are up to date because corrupted driver files also caused not connecting the problem of printer. So you can update your printer driver on Mac.

    3# Restart Printer and Mac

    You can take a restart to your printer and Mac because sometimes restarting a device resolve multiple problems. After that, check whether the printer is connecting or not on Mac.

    If after applying the above-described steps printer not connected to Mac, then you can simply contact the customer service team and get the easy solutions to resolve the multiple problems related to the printer that you face when performing any task on Mac.

    Reply to

  6. Avatar
    Todd 2020-03-31 06:45:00
    I have a canon wireless printer, which was working before I had a power outage. Now, my Mac says "The printer is not connected". I have checked and the printer is on and the wireless status is "good"

    Reply to Todd

  7. Avatar
    sharon sisco 2020-05-22 01:25:00
    my Epson printer says it is not connected to my Apple iMac.

    Reply to sharon sisco

  8. Avatar
    Pam 2020-06-16 18:30:00
    I have the same issue

    Reply to

  9. Avatar
    Charles 2020-05-22 01:59:00
    My name is Charles and my question is How do I connect my Brother printer to my Mac wirelessly?

    Reply to Charles

  10. Avatar
    Karthi Keyan 2020-07-18 09:16:00
    Cant able to connect my printer to MAC

    Reply to Karthi Keyan

  11. Avatar
    Miriam Karp 2020-09-02 21:36:00
    Resetting the printer in Preferences solved the connection problem I was having with my Macbook Pro that was driving my crazy. Thank you so much!

    Reply to Miriam Karp

  12. Avatar
    Elisa 2020-09-17 08:55:00
    Solved the "printer not located" on Mac...thank you!

    Reply to Elisa

  13. Avatar
    Gwen Flete 2020-10-13 21:47:00
    I recently bought a Mac laptop & seems it's not working, the USB port is smaller. Can you help me connect wirelessly?

    Reply to Gwen Flete

  14. Avatar
    Connie 2020-12-29 04:06:00
    I have done all of this and my printer still will not print. I have reinstalled it, unplugged and replugged all the cords, turned it on and off and nothing is working. The power button is on but there is a red light underneath it.

    Reply to Connie

  15. Avatar
    Barbara Whitley 2021-01-02 16:08:00
    When resetting the printer system, they want a password and I don't remember a password so what then.

    Reply to Barbara Whitley

  16. Avatar
    Toni 2021-03-08 16:12:00
    I've tried all the above. Even purchased a new router. Epson told me to call Apple. Apple couldn't fix it. My OS is 11.2.2. Using Epson WF 3740. After turning my printer off then off, it will be recognized with AirPrint. The next time I print, Epson cannot find the printer.

    Reply to Toni

  17. Avatar
    Suz 2021-03-15 13:31:00
    I followed your directions for resetting the printer and it worked. Thanks so much!

    Reply to Suz

  18. Avatar
    Carole 2021-10-28 19:08:00
    Resetting the printer system on my Mac solved the problem. Thank you so much!!!

    Reply to Carole

  19. Avatar
    Valentina Everly 2022-01-06 03:27:00
    Help please how can I get my printer to reconnect?

    Reply to Valentina Everly

  20. Avatar
    How do I Reconnect my Wireless Printer to my Mac? - Get Help with Printer Support Plus 2022-01-22 01:26:00
    […] you have tried everything still interrogating why does it keep saying printer not connected to your Mac device. In that case, you should appropriately discuss the issue to get the solution at […]

    Reply to How do I Reconnect my Wireless Printer to my Mac? - Get Help with Printer Support Plus

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