Fix Epson Printer Error Code 0x97 | Help +1-802-300-4496

Epson Error Code 0x97

What Does Epson Printer Error Code 0x97 Mean?

Error Code 0x97 is a kind of warning that occurs when you face any kind of internal hardware issue in your Epson printer. This error is caused due to multiple reasons such as motherboard failure or any other internal component failure. When this error happens, your printer stops printing anything that makes you stop completing an important task. If you are getting the error code 0x97 in your Epson printer, then you can go through this article where you will be learned about the troubleshooting to fix the Epson printer error code 0x97 within simple and easy-mentioned steps.

How To Fix Epson Printer Error Code 0x97?

Apparently, it generally occurs on models: Epson wf-3640, wf-4630, wf-3620, wf-7620, and 7610. If you want to resolve the error code 0x97 on your Epson printer, then you can follow the below steps:

Method 1# Unplug and Plug-in:

  • First of all, you have to unplug all the connected cables on your printer.
  • Now take all printer cartridges to remove from your printer.
  • Still turned off your printer from the power source by pushing down the power cables.
  • After that, plug in all the cables and then the USB cables.
  • Reinstall the ink cartridges on the printer.
  • Now turn the power back on and then check if the error code still appears.
  • Check whether the blunder message remains. In the event that the error persists, proceed to the next method.

Method 2# Other Method of Unplug and Plug-in:

  • Switch off your Epson printer and then unplug it from the power source.
  • Disconnect the connected cables and USB devices.
  • Now, wait for about five minutes until the printer takes a rest.
  • Push and hold the power button on your printer for fewer minutes.
  • Now you have to connect the power cord to your printer and then release the power button.
  • After that, check whether this message still appears or not.

Method 3# Clean Clogged the Printer Nozzles:

  • Turn off your printer, and then unplug it from the power source on your computer.
  • Now open the printer casing carefully.
  • Now take a clean paper towel and then it with any head cleaning fluid.
  • After that, make the soaked paper towel position down into the middle of the printer heads.
  • Now sit it for 12 hours and then check if the error code doesn’t reappear.

Method 4# Try Microsoft’s Printer Troubleshooter:

Microsoft proffers plenty of troubleshooting tools for printers and you can use any one as per your printer and issue facing with the printer. You can download it from the official website of Microsoft as per your printer model and computer’s OS. After that, run it on your computer to fix the multiple issues including the Epson printer error code 0x97 error in a very effective way.

Method 5# Turn On and Off Your Printer

Sometimes turning a printer on and off may fix several technical issues including the error code 0x97. You can perform this process in a below manner:

  • First of all, unplug all the cables and USB accessories from your printer.
  • Now press and hold the power button from your printer for about 60 seconds. It will allow taking reset your printer.
  • Now plug back all the accessories.
  • After that, again press and hold the power button for 60 seconds and then run a test print.

Method 6# Disconnect and Reconnect the Printer:

  • Check for any paper jam if available and then wipe it out.
  • Unplug all the cables and USB connections to your printer.
  • Press and hold the power button for about fewer seconds and then release it.
  • Now wait for about 1 minute and then plug the accessories back into your printer.
  • Now turn on your printer and then take a run test.

By following the above-described methods, Epson printer error code 0x97 can be fixed in a very simple manner. If you need any assistance, then contact the printer technician team and they will provide you with the best possible solutions to fix all sorts of issues related to the Epson Printer.

Quick and Simple Troubleshooting Guides for Fix Epson Printer Error Code 0x97

Though it is not like that you see an error often while using Epson Printer, the issue gets fixed by doing a few simple steps. In case you see error code 0x97 on your Epson Printer, you can fix them by doing a few simple steps. And to help you with the process here is a list of instructions to follow:

Disconnect Everything from Your Epson Printer:

  • If you have given a command to print on your printers, you should suspend all and remove all paper jams. Remove all the connected wires like USB cord, Power cord, cable wire, and cartridges.
  • Then you have to press the Power button and hold it for a while. After that, you have to connect all the cords and install the ink cartridges in the allotted slot. And check if the Epson error code 0x97 is fixed.

Reset the Epson Printer:

Similarly, remove all the cords from the printer but not the cartridges. Wait for five to ten minutes. Then press and hold the power button for a few seconds and reconnect all the wires without leaving the button. To do so, you may need another person. Keep pressing the button and release it after one minute.

Clean Your Printer's Print Head:

  • Remove the ink cartridge carefully and place it on a towel or paper. Further, clean the print head from the printer.
  • Next, you have to clean the print head using a clean cloth damped in warm water.
  • Once the cleaning is completed, you need to allow it to dry and then, place it in its respective slot.

Reinstall or Update the Printer Driver:

An outdated printer driver can be a reason to face an error while printing. So, you should update the driver to get rid of the given issue.

Once you try to above steps, you will no longer wonder to resolve the Epson error code 0x97. Yet if it persists, you should contact the printer technician team to get help.

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  1. Avatar
    How to Fix Error Code 0x97 WF-3640 of Epson Printer? - 2020-01-08 01:40:00
    […] you can easily fix Epson Printer Error Code 0x97 WF-3640 by following the above methods. You can also get help from the technical team regarding […]

    Reply to How to Fix Error Code 0x97 WF-3640 of Epson Printer? -

  2. Avatar
    How to Fix Epson Printer Error Code 0x97 on WF-3640, WF-3620, WF-7610, WF-4630, WF-7620 – Get Help for Printer Issues by Printer Support Plus 2019-12-09 05:09:00
    […] these effective methods can surely help you with fixing the Epson Printer Error Code 0x97. If you are still facing the error code on your printer then you can simply take your device to the […]

    Reply to How to Fix Epson Printer Error Code 0x97 on WF-3640, WF-3620, WF-7610, WF-4630, WF-7620 – Get Help for Printer Issues by Printer Support Plus

  3. Avatar
    Sherry Preston 2020-05-25 01:02:00
    Yes, I am still having a problem with that error when I print. It just started doing that.

    Reply to

  4. Avatar
    Fred Hessler 2020-03-30 17:36:00
    My WF 3620 suddenly shows an error code: 0x97. I turned the drive off, unplugged it, let it rest for 10 minutes, removed the cartridges then set them again, held down the power button for a minute, then turned on the printer. It continues to show the 0x97 error code.

    Reply to Fred Hessler

  5. Avatar
    Karen 2020-04-01 17:07:00
    Funny because mine same exact printer just happened as well!!! None of the resolutions work!

    Reply to

  6. Avatar
    Timur 2020-05-04 10:30:00
    I just called Epson and they have a recall on WF-3640 for the Code 0x97 error. They will send me a different unit.

    Reply to

  7. Avatar
    Tina 2020-04-09 11:34:00
    Interesting how many are having this problem at the same time. I have run the head cleaning 5 times, just this morning spent $70 on new ink cartridges (who knows if that was necessary) and still getting the error message. Pretty frustrating!!! And the printer is rarely used.

    Reply to Tina

  8. Avatar
    Ellen 2020-04-09 13:09:00
    Or just buy a new printer. Thanks for all the tips for making it work again. But with the price of printers these days, it's much easier to replace than repair.

    Reply to Ellen

  9. Avatar
    Fred Hessler 2020-05-04 10:43:00
    Unfortunately my wife needed a printer to work at home so after trying to clean the printer at least 4 times, bought a cleaning kit, we bought a new printer.
    Between all new cartridges, a cleaner kit and a new printer we spent over $275.00. We're not happy.

    Reply to

  10. Avatar
    Timur 2020-05-12 08:43:00
    I called them about this last week. My printer is 3 years old, and they have a recall on the 0x97 error message. They said it is a hardware issue. I just got my replacement printer free of charge and sending them the defected one back.

    Reply to

  11. Avatar
    Allie Miller 2020-04-13 14:14:00
    I am now having this issue on my wf-4630 printer. It is interesting how several people are having the same issue within the same month. Manufacturer defect?? This is irritating when I've tried EVERYTHING to fix it!!! And I barely used this printer!!!

    Reply to Allie Miller

  12. Avatar
    Craig 2020-04-19 18:22:00
    I had the same error come up earlier this week. I have tried the options (apart from the Microsoft one ) for troubleshooting with no luck when connecting via the wireless connection. Just connected via a USB cable and the printer will print. It won't photocopy or scan though..? Very odd

    Reply to Craig

  13. Avatar
    Rachel 2020-04-20 01:18:00
    Mine is doing the exact some thing! I've brought it home so I can print without going into the office and this happens, all new ink too! Tried everything. From reading the comments it's like Epson sent out a message these models to fail! So frustrating.

    Reply to Rachel

  14. Avatar
    Nola 2020-04-21 02:41:00
    Yes, the same thing has just happened today to me. Epson WF 3620 not printing and displaying Error Ox97. I have tried disconnecting and reconnecting. Still not working. Haven't pulled out the ink cartridges yet. Hesitate to do this as its such a trial replacing them. It takes ages to recognise them.

    Reply to

  15. Avatar
    JoAnn 2020-04-29 13:20:00

    Reply to JoAnn

  16. Avatar
    Timur 2020-05-12 10:31:00
    Call them, they replaced mine, even it is out of warranty.

    Reply to

  17. Avatar
    Gary 2020-05-16 05:08:00
    I tried everything they said and then I pressed the Best Text And Image tab and it worked.

    Reply to

  18. Avatar
    ANNE 2020-05-01 04:40:00
    Method #1 fixed it... I think. I DID have the printer turned off and unplugged from the wall for about 6 hours prior to that, though. However, thanks for your suggestion.

    Reply to ANNE

  19. Avatar
    Timur 2020-05-12 10:29:00
    I have a WF-3640 that I bought in 2017. About a month ago I started getting the 0x97 error code. I bought Epson brand ink, it worked for a little and the issue came back. I followed some of the suggestions here and got a cleaning kit and that didn't fix it either. I called them and as soon as I mentioned the error code, the representative said "although your machine is out of warranty, due to the hardware issue code 0x97, we are going to replace it free of charge". I just got my new printer and I am sending the defected one back. They put a $109 hold on my credit card to ensure I return the old printer. Thank you and I am happy.

    Reply to Timur

  20. Avatar
    Ron E 2020-07-30 04:55:00
    Do you have the number you called regarding the replacement of your out of warranty printer? I have the same issues with mine. Thanks.

    Reply to

  21. Avatar
    Marie 2021-03-24 20:14:00
    Do you know who you called? I am also having the same problem. I have loved this printer, the Workforce 3620, and used it a lot. This message just started yesterday and now I cannot do anything no copies, or printing off the computer. The message clears temporarily, then as soon as I attempt to copy or print, it starts to work, but makes a weird sound then spits out a blank sheet of paper and the Error 0x97 Message pops up.

    Your help would be greatly appreciated, especially if there is a "hardware" issue. My printer is also out of warranty, I'm sure.

    Reply to

  22. Avatar
    LouAnne Carroll-Tysdal 2020-05-20 13:40:00
    My Epson WF-3640 stopped printing. I followed the troubleshooting recommendations (twice) and then I called them. I received no satisfaction and did not get a resolution. I will never buy another printer.

    Reply to LouAnne Carroll-Tysdal

  23. Avatar
    Tony Merola 2020-05-21 05:30:00
    I have an Epson WF-3620 and I am getting 0x97 error. I have tried everything, cleaning solution and all the helpful tips on the internet. This sounds like a fault with this model of Epson. Is there anything you can do?

    Reply to Tony Merola

  24. Avatar
    Nancy Garcia 2020-05-25 00:34:00
    Happy Monday, I love Epson printers! This Workforce WF-3620 has done everything I needed, up until recently. It stopped printing completely. The error code is 0x97. I am not new to technical issues, so I did my research and tried many things to fix it. I have followed numerous methods to reset the system; including the power cycle with pressing the power button, removing all cartridges, unplug all cables; everything. I love this machine, I don't want to give up on it, but I am defeated. I only bought it about 3 years ago. Epson has served me much better int he past. I am hoping there is a fix. Can you help me?

    Reply to Nancy Garcia

  25. Avatar
    Alyssa Weiss 2020-06-26 06:28:00
    It is easier to message since I am always busy. I am receiving an 0x97 error code. I have tried all methods listed on the site, including using Microsoft's website and it still gives the code. How can I fix this, this is the best printer I have had and I need it for my business? Thanks in advance for your time and help

    Reply to Alyssa Weiss

  26. Avatar
    Karen Talbott 2020-07-20 15:23:00
    None of the recommended troubleshooting methods worked. help!

    Reply to Karen Talbott

  27. Avatar
    Cristie 2020-06-25 05:56:00
    Thank you, Your blog provided a solution that fixes the error code 0x97.

    Reply to Cristie

  28. Avatar
    Robert Landrum 2020-07-02 04:52:00
    I have WF-7620 Printer, It showing an Epson error code 0x97, I've followed all that you said and my printer is as yet skipping, a few lines are perfect, some are faded and blurred.

    Reply to Robert Landrum

  29. Avatar
    Eva Grant 2020-07-12 22:26:00
    1. Printer will not print/fax/copy/scan -- continuous error message 0x97 2. An error message will not allow me to set up again in admin nor access window features or buttons. 3. I cannot download drivers nor register because my Epson password is no longer valid -- NO PASSWORD RESET link!! 4. Will Epson send me a new one since I just learned that the WF-3640 is discontinued. a) I've bought $160 worth of ink/toner cartridges--poor print--no matter the changes b) No maintenance box error--only 0x97 which means?

    Reply to Eva Grant

  30. Avatar
    Mike Howell 2020-07-16 11:15:00
    Epson will send you a refurbished printer. You just have to send them your defective printer.
    2 ways they will do it. The first option, You have to give them $125.00 and they will send you out a refurbished printer and when you send your printer to them and when they receive it they will refund your $125.00 or the second option, you can just send them your defective printer and when they receive it they will send you a refurbished printer.

    Reply to

  31. Avatar
    Vanessa Lum 2020-08-13 06:19:00
    I bought an Epson WF-3640 in 2010, today 10 years later I have this error code 0x97, Never had an issue so far, not too embarrassing.

    Reply to Vanessa Lum

  32. Avatar
    Pearl 2020-09-09 17:02:00
    I have an Epson WF-4630, bought two years ago. Just recently started having the OX97 error message. I called Epson and they will send a refurbished printer of a different model. They do not want the old printer back.

    Reply to Pearl

  33. Avatar
    Yvonne Pulu 2020-09-11 06:06:00
    Hello !! My name is Yvonne and I bought a printer from someone in the Facebook market and I know that the printer gives me error code 0x97. I try to do everything Google says about fixing it and none works ... so can you help me fix my situation, thanks.

    Reply to Yvonne Pulu

  34. Avatar
    Ryan Rafie 2020-10-16 04:20:00
    I don't think Epson error code 0x97 is fixable either. I had a similar error that shut down the printer completely. No scanner, no fax and nothing. Considering the situations when these error codes came up, I did not see any simple flush and reset that would work.

    Reply to Ryan Rafie

  35. Avatar
    Reza 2021-01-01 23:28:00
    The Epson XP-620 printer has been off for some time
    Now I want to print
    Error code: 0x97
    How can the nozzles be cleaned?

    Reply to Reza

  36. Avatar
    reza 2021-01-06 00:00:00
    What material should be used to clean the nozzles?
    Show the nozzle cleaning video if possible

    Reply to

  37. Avatar
    Chandu mb 2021-01-22 02:04:00
    How to Fix Epson L1455 Printer Error Code 0x97?
    I need assistance...

    Reply to Chandu mb

  38. Avatar
    Shirley Schneeberger 2021-04-26 07:13:00
    Changed the black ink cartridge, got an error message 0x97. Later the printer goes thru the motions but the paper comes out blank. Please help me to get it back up printing again!!

    Reply to Shirley Schneeberger

  39. Avatar
    How Do I Fix Epson WF-3640 Printer Error Code 0x97? - Get Help with Printer Support Plus 2021-09-24 03:13:00
    […] methods given above may assist you in determining how to Fix Epson Error Code 0x97 on your own. Furthermore, you may contact a technician at the Epson printer department at any time […]

    Reply to How Do I Fix Epson WF-3640 Printer Error Code 0x97? - Get Help with Printer Support Plus

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