Epson Error Code 0x97
What Does Epson Printer Error Code 0x97 Mean?
Error Code 0x97 is a kind of warning that occurs when you face any kind of internal hardware issue in your Epson printer. This error is caused due to multiple reasons such as motherboard failure or any other internal component failure. When this error happens, your printer stops printing anything that makes you stop completing an important task. If you are getting the error code 0x97 in your Epson printer, then you can go through this article where you will be learned about the troubleshooting to fix Epson printer error code 0x97 within simple and easy mentioned steps.
How To Fix Epson Printer Error Code 0x97?
Apparently, it generally occurs on models: Epson wf-3640, wf-4630, wf-3620, wf-7620, and 7610. If you want to resolve the error code 0x97 on your Epson printer, then you can follow the below steps:
Method 1# Unplug and Plug-in:
- First of all, you have to unplug all the connected cables on your printer.
- Now take all printer cartridges to remove from your printer.
- Still turned off your printer from the power source by pushing down the power cables.
- After that, plug in all the cables and then USB cables.
- Reinstall the ink cartridges to the printer.
- Now turn the power back on and then check if the error code still appears.
- Check whether the blunder message remains. In the event that the error persists, proceed to the next method.
Method 2# Other Method of Unplug and Plug-in:
- Switch off your Epson printer and then unplug it from the power source.
- Disconnect the connected cables and USB devices.
- Now, wait for about five minutes until the printer takes a rest.
- Push and hold the power button on your printer for fewer minutes.
- Now you have to connect the power cord to your printer and then release the power button.
- After that, check whether this message still appears or not.
Method 3# Clean Clogged the Printer Nozzles:
- Turn off your printer and then unplug it from the power source along to from your Computer.
- Now open the printer casing carefully.
- Now take a clean paper towel and then it with any head cleaning fluid.
- After that, make the soaked paper towel position down into the middle of the printer heads.
- Now sit it for 12 hours and then check if the error code doesn’t reappear.
Method 4# Try Microsoft’s Printer Troubleshooter:
Microsoft proffers plenty of troubleshooting tools for printers and you can use any one as per your printer and issue facing with the printer. You can download it from the official website of Microsoft as per your printer model and computer’s OS. After that, run it on your computer to fix the multiple issues including the Epson printer error code 0x97 error in a very effective way.
Method 5# Turn On and Off Your Printer
Sometimes turning a printer on and off may fix several technical issues including the error code 0x97. You can perform this process in the below manner:
- First of all, unplug all the cables and USB accessories from your printer.
- Now press and hold the power button from your printer for about 60 seconds. It will allow taking reset your printer.
- Now plug back all the accessories.
- After that, again press and hold the power button for 60 seconds and then run a test print.
Method 6# Disconnect and Reconnect the Printer:
- Check for any paper jam if available and then wipe it out.
- Unplug all the cables and USB connections to your printer.
- Press and hold the power button for about fewer seconds and then release it.
- Now wait for about 1 minute and then plug the accessories back into your printer.
- Now turn on your printer and then take a run test.
By following the above-described methods, Epson printer error code 0x97 can be fixed in a very simple manner. If you need any assistance, then contact the printer technician team and they will provide you the best possible solutions to fix all sorts of issues related to the Epson Printer.
[…] these effective methods can surely help you with fixing the Epson Printer Error Code 0x97. If you are still facing the error code on your printer then you can simply take your device to the […]
Yes, I am still having a problem with that error when I print. It just started doing that.
[…] you can easily fix Epson Printer Error Code 0x97 WF-3640 by following the above methods. You can also get help from the technical team regarding […]
My WF 3620 suddenly shows an error code: 0x97. I turned the drive off, unplugged it, let it rest for 10 minutes, removed the cartridges then set them again, held down the power button for a minute, then turned on the printer. It continues to show the 0x97 error code.
Funny because mine same exact printer just happened as well!!! None of the resolutions work!
I ordered a cleaning kit that should arrive by tomorrow. We’ll se if it works. I recently installed 4 new ink cartridges so I want it to work before I purchase a new printer.
I have the same exact printer and problem. I also ordered a cleaning kit. I just used it, the nozzle head print sheet came out good. Then I tested it with another document, black and white, but it gave me the error message again. I think time to go for a different printer and different brand. I just bought this 3 years ago :-(.
Same here, I am looking for another printer. I have the WF7620 and I get the error every other time I want to print a document. It is frustrating that you are in the middle of a task and you are ready to print and that error pops up. I purchased the printer about 3 years ago because of its capabilities of print wide format. I am stuck here pondering my next purchase…
I am going to blow this printer up in the middle of the front lawn with all the neighbors as witnesses. Will NEVER buy Epson again.
Hi, just make a copy job. Mine is fixed
I just called Epson and they have a recall on WF-3640 for the Code 0x97 error. They will send me a different unit.
Thank you so much for your post! I have been struggling with this issue on my WF-3640 for months. I just called Epson and they are sending me a replacement unit. Thanks again!
Interesting how many are having this problem at the same time. I have run the head cleaning 5 times, just this morning spent $70 on new ink cartridges (who knows if that was necessary) and still getting the error message. Pretty frustrating!!! And the printer is rarely used.
Or just buy a new printer. Thanks for all the tips for making it work again. But with the price of printers these days, it’s much easier to replace than repair.
Unfortunately my wife needed a printer to work at home so after trying to clean the printer at least 4 times, bought a cleaning kit, we bought a new printer.
Between all new cartridges, a cleaner kit and a new printer we spent over $275.00. We’re not happy.
I called them about this last week. My printer is 3 years old, and they have a recall on the 0x97 error message. They said it is a hardware issue. I just got my replacement printer free of charge and sending them the defected one back.
I am now having this issue on my wf-4630 printer. It is interesting how several people are having the same issue within the same month. Manufacturer defect?? This is irritating when I’ve tried EVERYTHING to fix it!!! And I barely used this printer!!!
I had the same error come up earlier this week. I have tried the options (apart from the Microsoft one ) for troubleshooting with no luck when connecting via the wireless connection. Just connected via a USB cable and the printer will print. It won’t photocopy or scan though..?
Very odd
Mine is doing the exact some thing! I’ve brought it home so I can print without going into the office and this happens, all new ink too! Tried everything. From reading the comments it’s like Epson sent out a message these models to fail! So frustrating.
Yes, the same thing has just happened today to me. Epson WF 3620 not printing and displaying Error Ox97. I have tried disconnecting and reconnecting.
Still not working.
Haven’t pulled out the ink cartridges yet. Hesitate to do this as its such a trial replacing them. It takes ages to recognise them.
DONE EVERYTHING BUT STILL GETTING ERROR 0X97
Call them, they replaced mine, even it is out of warranty.
Who did you call at Epson? Is there something called a Maintenance Box? I saw somewhere as I am trying to investigate the same Error 0x97 problem, something about having also to replace a “Maintenance Box T6711” when it gets full of excess Ink. It said it’s supposed to collect excess ink when you do Print Head Cleaning and eventually gets full. I have tried all of the above methods, too, and am wondering if it’s the “Maintenance Box?” Now that I have read everybody’s having the same problem, perhaps I should just contact Epson. Where do you call? I… Read more »
I tried everything they said and then I pressed the Best Text And Image tab and it worked.
Method #1 fixed it… I think. I DID have the printer turned off and unplugged from the wall for about 6 hours prior to that, though. However, thanks for your suggestion.
I have a WF-3640 that I bought in 2017. About a month ago I started getting the 0x97 error code. I bought Epson brand ink, it worked for a little and the issue came back. I followed some of the suggestions here and got a cleaning kit and that didn’t fix it either. I called them and as soon as I mentioned the error code, the representative said “although your machine is out of warranty, due to the hardware issue code 0x97, we are going to replace it free of charge”. I just got my new printer and I am… Read more »
Do you have the number you called regarding the replacement of your out of warranty printer? I have the same issues with mine. Thanks.
Do you know who you called? I am also having the same problem. I have loved this printer, the Workforce 3620, and used it a lot. This message just started yesterday and now I cannot do anything no copies, or printing off the computer. The message clears temporarily, then as soon as I attempt to copy or print, it starts to work, but makes a weird sound then spits out a blank sheet of paper and the Error 0x97 Message pops up. Your help would be greatly appreciated, especially if there is a “hardware” issue. My printer is also out… Read more »
My Epson WF-3640 stopped printing. I followed the troubleshooting recommendations (twice) and then I called them. I received no satisfaction and did not get a resolution. I will never buy another printer.
I have an Epson WF-3620 and I am getting 0x97 error. I have tried everything, cleaning solution and all the helpful tips on the internet. This sounds like a fault with this model of Epson. Is there anything you can do?
Happy Monday, I love Epson printers! This Workforce WF-3620 has done everything I needed, up until recently. It stopped printing completely. The error code is 0x97. I am not new to technical issues, so I did my research and tried many things to fix it. I have followed numerous methods to reset the system; including the power cycle with pressing the power button, removing all cartridges, unplug all cables; everything. I love this machine, I don’t want to give up on it, but I am defeated. I only bought it about 3 years ago. Epson has served me much better… Read more »
Thank you, Your blog provided a solution that fixes the error code 0x97.
It is easier to message since I am always busy. I am receiving an 0x97 error code. I have tried all methods listed on the site, including using Microsoft’s website and it still gives the code. How can I fix this, this is the best printer I have had and I need it for my business?
Thanks in advance for your time and help
I have WF-7620 Printer, It showing an Epson error code 0x97, I’ve followed all that you said and my printer is as yet skipping, a few lines are perfect, some are faded and blurred.
1. Printer will not print/fax/copy/scan — continuous error message 0x97
2. An error message will not allow me to set up again in admin nor access window features or buttons.
3. I cannot download drivers nor register because my Epson password is no longer valid — NO PASSWORD RESET link!!
4. Will Epson send me a new one since I just learned that the WF-3640 is discontinued.
a) I’ve bought $160 worth of ink/toner cartridges–poor print–no matter the changes
b) No maintenance box error–only 0x97 which means?
Epson will send you a refurbished printer. You just have to send them your defective printer.
2 ways they will do it. The first option, You have to give them $125.00 and they will send you out a refurbished printer and when you send your printer to them and when they receive it they will refund your $125.00 or the second option, you can just send them your defective printer and when they receive it they will send you a refurbished printer.
None of the recommended troubleshooting methods worked. help!
I bought an Epson WF-3640 in 2010, today 10 years later I have this error code 0x97, Never had an issue so far, not too embarrassing.
I have an Epson WF-4630, bought two years ago. Just recently started having the OX97 error message. I called Epson and they will send a refurbished printer of a different model. They do not want the old printer back.
Hello !! My name is Yvonne and I bought a printer from someone in the Facebook market and I know that the printer gives me error code 0x97. I try to do everything Google says about fixing it and none works … so can you help me fix my situation, thanks.
I don’t think Epson error code 0x97 is fixable either. I had a similar error that shut down the printer completely. No scanner, no fax and nothing. Considering the situations when these error codes came up, I did not see any simple flush and reset that would work.
Hi
The Epson XP-620 printer has been off for some time
Now I want to print
Error code: 0x97
How can the nozzles be cleaned?
What material should be used to clean the nozzles?
Show the nozzle cleaning video if possible
Thanks
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